About the Mission
Service Designer with wireframe skills to bridge the gap between the overall user experience strategy (user journey, service blueprint, etc.) and the concrete design of digital interfaces. The mission As a Service Designer, you design and orchestrate end-to-end service and product experiences, from user research to solution validation. You ensure that you offer consistent, intuitive experiences aligned with strategic objectives, while guaranteeing overall quality of service. Responsibilities Understand user needs and customer expectations through qualitative and quantitative research. Design and model user and service journeys (personas, journeys, service blueprints, etc.). Co-create solutions with clients, project teams and users (wireframes, prototypes, user tests). Produce the first wireframes to bridge the global user experience strategy (user journey, service blueprint, etc.) and the concrete design of digital interfaces. Guarantee the consistency and quality of the user experience across all contact points. Support development teams and ensure compliance with UX and accessibility best practices. Contribute to continuous evaluation solutions via tests, indicators and analyses. Apply current information security rules.
Required Skills
Needs analysis and requirements definition, Ability to interpret complex datasets and extract relevant insights, IT collaboration and development methods, project management: Agile, UX / UI & interface design, Strategic facilitation workshop
Practical Information
- Company: Confidential
- Location: Brussels – On-site
- Start Date: 18 May 2026
- End Date: 31 December 2026
- Duration: 8 months
- Contract Type: Freelance / Mission
- Application Deadline: 18 May 2026