About the Mission

ABOUT US Familiehulp is a leading Flemish healthcare provider that offers support at every stage of life, with the aim of improving the quality of life at home. They are active in childcare, family care, maternity care, domestic help (with service vouchers) and elderly care. CONTACT For this request, please contact ProUnity via oc-cdm@pro-unity.com FUNCTION The Business Analyst translates the functional needs of the HR organization and related stakeholders into concrete, validated business requirements and process descriptions to support the implementation of an integrated HR tool. The focus of this role is on operational and tactical needs, process optimization and standardization, and developing functional specifications for implementation. The Business Analyst does not design a target architecture and does not develop a technical solution, but ensures that the Business Architect and Solution Architect are correctly fed with clear and validated requirements. The Business Analyst maps existing HR processes within both soft HR and hard HR, identifies inefficiencies, compliance risks and bottlenecks, and documents processes, roles, systems used and data sources. You then collect and structure business requirements through workshops and interviews and translate these into functional requirements, user stories and acceptance criteria. You develop detailed TO-BE process flows at operational level, monitor coordination between HR, payroll, finance, operations and other stakeholders involved and support the functional preparation of an HR system implementation. You will also assist with test scenarios, validation criteria, UAT guidance and user documentation. Van de Business Analist wordt verwacht dat hij of zij minimaal AS-IS procesdocumentatie, TO-BE procesbeschrijvingen, een business requirements document of backlog, user stories met acceptatiecriteria, functionele specificaties, stakeholder- en validatiedocumentatie, testscenario’s en gebruikersdocumentatie oplevert. The output must be concrete, validated and usable for the preparation of implementation and for further coordination with architecture and project management, without creating overlap with the role of Business Architect or Solution Architect. The advice must be completely independent and may not be part of, nor affiliated with, a social secretariat, reseller, implementation partner or sublicense holder. This mission is extendable subject to customer approval.

Required Skills

Mastering business analysis techniques, such as BABOK and/or Agile/Scrum., Experience with ICT & HR systems, preferably with SaaS solutions, Process modeling, for example with BPMN or a similar method, Requirements engineering, with the ability to translate business needs into functional requirements, user stories and acceptance criteria, Stakeholder management and strong communication, Strong knowledge of HR processes, both soft HR and hard HR, Workshop facilitation to collect and structure requirements and needs with stakeholders

Practical Information

  • Company: Confidential
  • Location: Brussels – Hybrid
  • Start Date: 1 July 2026
  • End Date: 31 August 2027
  • Duration: 14 months
  • Contract Type: Freelance / Mission
  • Application Deadline: 19 June 2026